Taxi Scam Bali

How to Get a Taxi in Bali Without Getting Scammed

Getting a taxi is the most convenient way to travel around Bali since public transportation only covers major roads, while tourist attractions and accommodations are scattered across different areas.

However, as in many tourist destinations, rogue taxi scams are common. Overcharging, rigged fare meters, or taking passengers to the wrong location are frequent concerns (though the latter is less common in Bali).

The best way to avoid these scams is by choosing a reputable taxi service.

The Most Trusted Taxi Service in Bali

If there’s one taxi brand that is widely recommended and trusted across Indonesia, it’s Blue Bird. They dominate the taxi industry nationwide and are the only taxi company listed on the Indonesian stock market, reinforcing their reputation for reliability.

Beware of Imitation Blue Bird Taxis

The taxi industry in Bali is particularly lucrative due to the lack of public transportation, making it a prime target for scams. Many unlicensed taxis mimic Blue Bird’s branding, from their light blue color to similar company names. Some even risk legal action for this deception.

For example, you might see taxis with the misleading name “Blue Biro Group”, which closely resembles “Blue Bird Group”.

How to Identify a Legitimate Blue Bird Taxi

To ensure you’re getting into a real Blue Bird taxi, look for the following features:

1. Roof Sign: A diamond-shaped Blue Bird logo with the word “Taksi” in Indonesian.
2. Windshield Branding: “Blue Bird Group” printed at the top of the windshield.
3. Vehicle Identification: A unique vehicle number on the passenger doors and trunk.
4. Side Branding: The Blue Bird logo on the front doors with “PT. Praja Bali Transportasi”, the Blue Bird subsidiary in Bali, written underneath.
5. Fare Meter: Located in the middle of the dashboard.
6. Driver ID: The driver’s ID and employee number displayed on top of the dashboard.
7. Uniform: Drivers wear a blue batik uniform.
8. Headrest Covers: Blue Bird logo on the seat headrests.

The Taxi Ban in Ubud

In Ubud, licensed taxis like Blue Bird are only allowed to drop off passengers, not pick them up. This restriction is intended to protect local transportation unions, which operate without standardized pricing or service quality.

The local transportation union argues that taxis like Blue Bird and ride-sharing apps like Gojek drive prices too low, making it difficult for them to compete. Additionally, they claim that these services take profits out of the local economy without contributing back.

However, instead of banning competition, local transport providers could improve their services by going digital, standardizing pricing, and improving overall customer experience.

For reference, a local union driver might charge IDR 500,000 for a 40 km trip from Ubud to the airport, while a Blue Bird taxi for the same route costs between IDR 340,000 – 400,000, depending on demand.

Negotiating with Local Transport Drivers

If you can’t find a taxi or ride-sharing car, you can negotiate with local drivers. Here’s a trick to get a fair price:

1. Use the Gojek app to simulate your trip and check the standard fare.
2. Approach multiple drivers and start negotiating. The more drivers you talk to, the better your chances of getting a lower price due to competition among them.
3. Compare prices and go with a driver who offers a fare close to the app price or only slightly higher.

Taking a Taxi to Remote Areas

If you’re traveling to remote places like Amed (East Bali) or Lovina (North Bali), taxis and ride-sharing drivers may charge a surcharge to cover their return trip due to the lack of passengers on the way back.

To avoid being overcharged, aim for a maximum surcharge of 25% or less.

Recap: How to Get a Fair Taxi Ride in Bali

1. Find a real Blue Bird taxi—don’t be fooled by similar-looking vehicles.
2. If you can’t find one nearby, use the Blue Bird app or call their Bali representative at +62 361 7011111 to request a taxi.
3. If you’re in a rush and have to take a non-Blue Bird taxi, confirm if it uses a meter. Avoid fixed rates unless you have no choice.
4. If no taxis are available, negotiate with local drivers and use the Gojek app as a pricing benchmark.
5. For long-distance trips, confirm in advance if there’s a surcharge and negotiate a reasonable amount.

By following these tips, you can ensure a hassle-free taxi experience in Bali while avoiding scams.